Welcome Package
Across your first four deposits
- Wagering
- 45× bonus
- Max bet
- $8 per spin
- Max cashout
- 5× the bonus amount
- Min deposit
- $30
Rooli Casino Loyalty Program: How Player Rewards Work
How the loyalty program works for Australian players
With Rooli Casino in Australia, loyalty status is connected to consistent deposits and wagering activity. There is no redeemable points system to collect and exchange. Instead, the programme uses four status levels: Silver, Gold, Platinum and Black.
Joining starts with normal play and regular account activity. A Personal VIP Manager contacts eligible players, beginning from Silver level. The exact activity needed for each status can vary, so it makes sense to treat loyalty rewards as an extra benefit of your play rather than a target to chase.
Keep your play within a set budget
Loyalty perks should never be a reason to deposit more than you planned. Rooli Casino provides deposit limits, wager limits and self-exclusion tools, so you can set boundaries that suit you before playing.
| Status | Main rewards | Support and withdrawal features |
|---|---|---|
| Silver | 5% weekly slots cashback; 15% live cashback up to $150; VIP welcome package | Personal VIP Manager; casino-side withdrawal processing of at least 12 hours |
| Gold | 7.5% weekly slots cashback; 15% live cashback up to $750 | Priority service, increased withdrawal limits, verification help, VIP Lounge access and personal VIP Manager |
| Platinum | 10% weekly slots cashback; 15% live cashback up to $7,500 | Personal manager; ability to suspend current status for 30 days |
| Black | 15% weekly slots cashback; 15% live cashback up to $15,000 | Personal manager; no wagering on VIP cashback; casino-side processing from 30 minutes where the payment method allows |
What you can receive as your status grows
The rewards are a mix of cashback, service and access. Silver starts the personal-manager relationship, while Gold adds priority service, verification help, increased withdrawal limits and access to the VIP Lounge. Platinum adds a useful pause option: you can suspend your current status for 30 days.
Black is the top level and is invitation-only. Its cashback is the largest of the four levels, with 15% weekly slots cashback and 15% live cashback up to $15,000. Cashback at this level has no wagering requirement, which makes the reward structure simpler to use.
The live cashback amounts are different at each level. Silver offers up to $150, Gold up to $750, Platinum up to $7,500 and Black up to $15,000. Slots cashback rises from 5% at Silver to 15% at Black.
Cashback depends on your status
The cashback rate and live-game cap change between Silver, Gold, Platinum and Black. Check the reward attached to your current status before treating cashback as part of your playing budget.
Loyalty events, tournaments and extra rewards
Loyalty is not limited to cashback. Rooli Casino also runs tournaments, raffles and events, including activities reserved for VIP players. A Bonus Shop is available as another part of the wider rewards offering, while the Referral Program gives players a separate way to take part in promotions.
There are also regular promotional activities connected with the casino account. For example, Free Spins Hunter runs every Monday and can award up to 300 free spins, with 35x wagering on winnings. Other promotions include Lucky Box, which can unlock up to 500 free spins from a $30+ deposit or up to 1,000 free spins from a $60+ deposit, plus Fortune Spins with a prize pool of up to $187,500.
These extras sit alongside the status system rather than replacing it. You can think of the loyalty programme as the ongoing account relationship, while tournaments, raffles and promotional events are occasional ways to add more activity to your casino routine.
Create and use one account
Only one account per person is permitted. Sharing login details or allowing another person to use the account is prohibited.
Play within your own limits
Set deposit or wager limits before playing. Deposits and wagering activity are what feed into the loyalty relationship, but they should remain within your planned entertainment budget.
Watch for account communications
A Personal VIP Manager contacts eligible players from Silver level. This is how status-related support and offers can be discussed.
Check the reward terms first
Before accepting cashback, free spins or an event reward, check its wagering, expiry and game conditions. This keeps the reward easy to understand before you begin.
Cashback and withdrawal advantages by loyalty level
Cashback is one of the clearest practical differences between the status levels. Silver offers 5% weekly cashback on slots and 15% live cashback up to $150. Gold increases slots cashback to 7.5% and raises the live cashback cap to $750. Platinum moves slots cashback to 10% and live cashback to $7,500, while Black reaches 15% for both categories, with live cashback capped at $15,000.
The general Weekly Cashback promotion has its own rules: it can reach 15%, applies to slots, expires 72 hours after activation and carries 10x wagering on the cashback. VIP cashback is separate by status, so check which reward you are activating and follow the terms attached to it.
| Level | Slots cashback | Live cashback |
|---|---|---|
| Silver | 5% weekly | 15%, up to $150 |
| Gold | 7.5% weekly | 15%, up to $750 |
| Platinum | 10% weekly | 15%, up to $7,500 |
| Black | 15% weekly | 15%, up to $15,000 |
Higher status can also bring quicker or larger withdrawals. The standard account limits are $4,000 per day, $8,500 per week and $40,000 per month in Australian dollars. Withdrawals can be instant or take 5-7 days depending on the chosen method, and no withdrawal fees are charged.
Silver casino-side processing takes a minimum of 12 hours. Black processing takes a minimum of 30 minutes where the payment method allows. Those times refer to casino-side processing, so the payment provider can still affect when funds reach you.
Account rules that affect loyalty rewards
Your account needs to remain in your name and used by you. Accounts sharing the same residential address, household, IP address or device can be treated as duplicates. Closing an account also means losing VIP status and its associated perks.
Age and identity checks are part of account use. Players must be at least 18, or the minimum legal gambling age in their jurisdiction if that is higher. KYC documents are required for withdrawals, and proof of age may be requested. A valid passport or driver's licence is required before playing with Bitcoin.
- Use only your own account and keep your login credentials private.
- Complete requested age and identity checks so account activity can continue smoothly.
- Keep deposit and wager limits active if you want firm spending boundaries.
- Remember that closing the account removes VIP status and related perks.
- Use self-exclusion if you want to stop gambling rather than simply reduce activity.
Rewards are not a reason to extend a session
Casino play involves real financial risk. If play stops feeling like entertainment, use the available limits or self-exclusion tools and take a break.
Using the loyalty programme from mobile
You can manage your Rooli Casino account through the available mobile app or the mobile site. That makes it easier to check account activity, view available rewards and keep an eye on limits while away from a desktop.
Support is available through live chat 24/7, with English, German, Arabic, Finnish, French and Italian supported. The Help Center is also available, giving you another way to find account and reward information.
FAQ
Loyalty Program questions
Does Rooli Casino use a points-based loyalty system?
No redeemable points system is used. Loyalty status is based on deposit and wagering activity across the Silver, Gold, Platinum and Black levels.
How many loyalty levels are there?
There are four levels: Silver, Gold, Platinum and Black. Black is invitation-only.
Do loyalty members receive a personal manager?
A Personal VIP Manager is available from Silver level upward. Gold, Platinum and Black also include manager or priority-service benefits described for that status.
What cashback does Silver status offer?
Silver includes 5% weekly slots cashback and 15% live cashback up to $150.
Which status has cashback without wagering?
Black status includes no wagering on VIP cashback. Other cashback offers can have their own wagering rules, so check the terms for the specific reward.
Can loyalty status improve withdrawal processing?
Yes. Silver casino-side processing takes a minimum of 12 hours, while Black takes a minimum of 30 minutes where the payment method allows. Standard withdrawal limits still apply unless increased limits are available through the status.
Can I pause my loyalty status?
Platinum members can suspend their current status for 30 days.
What happens to loyalty perks if I close my account?
Closing the account results in the loss of VIP status and all associated perks.