Rooli Casino Terms & Conditions

These Terms & Conditions explain the rules for using the Rooli Casino website and related services. Please read them carefully before registering, depositing funds, playing games or taking part in any promotional activity.

Rooli Casino operates under a licence issued by the Comoros AOFA (reference ALSI-202508056-FI2) and a licence from the Tobique Gaming Commission in New Brunswick (No. 0000002). Player accounts are protected by SSL encryption with KYC and AML policies published on site.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Rooli Casino website, account services, games, payment features, promotional offers and other services made available through the website. By accessing or using the website, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of these terms, you should not use the website or its services.

Rooli Casino may update these terms from time to time. Changes may be made to reflect legal or regulatory requirements, changes to the services, security improvements or operational needs. The current version published on the website will apply to future use. You should review this page regularly, particularly before making a deposit, placing a wager or accepting an offer.

These terms should be read together with any rules displayed for individual games, any conditions attached to promotions, the Privacy Policy and information about responsible gambling. Where a specific game or offer has additional conditions, those conditions may apply to that game or offer in addition to these general terms.

Eligibility and lawful use

You must meet the applicable legal age requirement and any other eligibility requirements that apply in your location before using the services. You are responsible for checking whether online gambling is permitted where you are located. Rooli Casino does not invite anyone to use the services where doing so would breach applicable law or regulation.

You must use the website only for lawful purposes.
You must provide accurate, current and complete information when requested.
You must not use the services on behalf of another person.
You must not allow another person to access or use your account.
You must follow all applicable game rules, payment conditions and promotional terms.

2. Accounts, identity and security

Some services may require you to create an account. You are responsible for ensuring that the details supplied during registration and afterwards remain accurate. Rooli Casino may request information or documents to verify your identity, age, location, payment method or source of funds. Verification checks may be required before certain account functions can be used.

You must keep your login details confidential and take reasonable steps to protect access to your account and device. If you believe your account details have been lost, disclosed, misused or accessed without permission, you should stop using the account and contact the available support channel as soon as possible. You remain responsible for activity on your account where you have not taken reasonable steps to keep it secure.

Only one account may be used by each player unless Rooli Casino expressly permits otherwise. Duplicate, false or misleading accounts may be restricted, suspended or closed. Rooli Casino may also limit access where information cannot be verified, where an account appears to be operated by another person, or where activity raises security, fraud, anti-money laundering or responsible gambling concerns.

Account restrictions and closure

Rooli Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity may be unlawful or fraudulent, or a security or compliance review is required. Access may also be restricted where a player requests a break, self-exclusion or other responsible gambling measure.

If an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and these terms. Amounts connected with unlawful activity, fraud, chargebacks, misuse or a breach of the terms may be withheld or reviewed where permitted. Nothing in these terms limits any rights that cannot lawfully be excluded.

3. Deposits, wagering and withdrawals

Deposits must be made using an approved payment method held in your own name, unless an alternative arrangement is expressly accepted. You must not use a payment method without the authorisation of its holder. Rooli Casino may reject, reverse or review a transaction where a payment cannot be verified or where it may create a legal, security or compliance concern.

You should only deposit money that you can afford to lose. Gambling outcomes are uncertain, and no game or wager is guaranteed to produce a return. You should not treat gambling as a way to earn income, recover losses or resolve financial difficulties.

Withdrawals may be subject to account verification, payment checks, applicable game rules and any conditions clearly shown at the time of a transaction. Rooli Casino may require a withdrawal to be returned to the original payment method or may use another approved method where appropriate. Processing may be affected by banking providers, payment services, public holidays, verification and other factors.

You are responsible for checking transaction details before confirming a deposit or withdrawal. If you believe a transaction is incorrect or unauthorised, you should report it promptly through the available support channel. You must not attempt to reverse a legitimate payment through a bank or payment provider while retaining benefits obtained from that payment.

Game results and technical issues

Games must be played according to their displayed rules. Where a technical error, communication failure, software fault or other system issue affects a game or transaction, Rooli Casino may investigate and take reasonable steps to correct the issue. Wagers or results affected by an obvious error may be cancelled or adjusted where permitted by law.

You must not exploit software defects, use automated tools, interfere with the website, or attempt to gain an unfair advantage. Suspected manipulation, collusion, fraud or other prohibited conduct may lead to an investigation and account restrictions.

4. Promotions, responsible gambling and website use

Promotions, bonuses, tournaments and other offers may be subject to separate conditions. Those conditions will explain matters such as eligibility, qualifying activity, expiry, wagering requirements, maximum values and any restrictions. You should read the full offer conditions before accepting or using a promotion. Unless stated otherwise, an offer is intended for one eligible player and must not be transferred, sold or combined with another offer.

Rooli Casino supports informed and responsible gambling. Gambling should be an entertainment activity, not a source of financial support. Account tools or support options may be available to help you manage your play, including deposit controls, time reminders, breaks or self-exclusion. You should use the available controls if gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing.

Set a budget before you play and do not exceed it.
Do not chase losses or increase stakes to recover money.
Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol.
Do not borrow money or use essential household funds for gambling.
Seek independent support if you are concerned about your gambling.

The website and its content are provided for general use and may not always be available, uninterrupted or error-free. Rooli Casino may change, suspend or withdraw a feature or service where necessary. You must not copy, reproduce, modify, distribute or misuse website content without permission. You must also not introduce malicious code, interfere with security, scrape data unlawfully or use the website in a way that could damage its operation.

Liability, complaints and applicable rules

To the extent permitted by law, Rooli Casino is not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control, or reliance on information that is incomplete or out of date. Nothing in these terms excludes rights or remedies that cannot legally be excluded or limited.

If you have a question or complaint, please use the support options made available on the website and provide enough information for the matter to be reviewed. Complaints will be assessed using the relevant account, transaction and service information. You may be asked to complete identity or security checks before account information can be discussed.

These terms are subject to the laws and consumer protections that apply to your use of the services. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. By continuing to use Rooli Casino after a revised version is published, you acknowledge that the updated terms apply to your future use.